WirelessWaiting has helped dozens of resorts and restaurants improve customer service, increase revenue, and even reduce expenses.
WirelessWaiting is a call button service where guests notify servers on-demand whenever they are in need of service by pressing a button placed on, or attached to, their table and/or lounge chair. A wireless radio signal is sent to a receiver (similar in style to the Apple watch, see image below) worn on the wrist of the server who can then attend to the guests in a timely fashion.
Ideal for the pool and beach areas, cabanas, service and kitchen areas, and conference rooms. WirelessWaiting will bring your service to the next level.
On average, Wireless Waiting generates:
10% Increase in Food Revenue
15% Improved Labor Efficiency
25% Increase in Beverage Revenue
100% Customer Satisfaction
Wouldn’t it be great if your guests could get service right when they need it and still be left alone if they want some privacy?
Have you ever considered the cost of just one service complaint? Apart from the direct cost of having to “comp” something, the cost of a lost customer, or even worse poor word-of-mouth could be huge.
Having your servers exactly where they need to be, when they are needed gives you a big advantage. Using our system makes your staff almost “telepathic.”
Clients using our system have reported on average an increase in sales of between 8%-12%. As your fixed costs are already accounted for, approximately 60% of this increase goes straight to your bottom line.
We know you pride yourself on your excellent service. Even with superior customer service, things do get missed. Our system ensures that regardless of what corner of the restaurant, which side of the pool or, what end of the beach your customers are, it’s impossible to be overlooked.
Customization and Branding
Staff and Management Training
Regular Ongoing Support
Outstanding Client Care
Is your business ready to take customer service to a new level?